"The stakes are high. Americans are making serious life decisions - such as whether to leave a job or forgo an opportunity - and their livelihoods are on the line," the commissioners stated.
Lyft recognized "the importance of transparency in maintaining trust in the communities we serve" and promised to ensure that what we say about driver earnings in our advertising is clear.
The FTC said Lyft's 'earnings guarantee' program was misleading, promising big payoffs for completing a certain number of rides, which many drivers did not realize were often unattainable.
According to the FTC, only 1 in 5 drivers were actually making the high earnings advertised, highlighting the discrepancy between expectations and reality.
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