"Lack of access to information and understandability of the systems that manage workers negatively impact those affected, from drivers to content creators to data labellers."
"Transparency and explainability are not a silver bullet to exploitative practices, but they are necessary steps towards a future where workers' rights and dignity are respected."
"Collective bargaining is an important vehicle to address information asymmetries caused by opaque automated decision-making tools, allowing workers access to meaningful information."
"Algorithmic transparency would facilitate a shared understanding of how workers are managed, building real collective bargaining power and addressing power imbalances in automated decision-making."
Investigations reveal that algorithmic management and workplace surveillance harm workers due to a lack of transparency and understanding. Recommendations aim to enhance transparency and explainability in these systems, which are crucial for respecting workers' rights and dignity. Collective bargaining can help address information asymmetries caused by opaque algorithms. Even without collective agreements, employers should improve transparency and accountability. A public register of algorithms is suggested to facilitate understanding and empower workers in their negotiations.
Read at Privacy International
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