OpenText version 24.4 enhances its Cloud Editions platform with a focus on generative AI, aiming to improve user experience in content management and security.
The release prioritizes enhanced customer service and expanded messaging capabilities, allowing large-scale, personalized advertisements via integrated email and SMS channels.
New customer management features in OpenText Communications and Web CMS improve the personalization of customer journeys through real-time data and aggregated profiles.
The digital asset management application integrates with popular third-party software, while the new Core Cloud Network Observability toolset offers greater insights for IT teams.
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