Managing inventory effectively can make or break a B2B relationship, and solving excess inventory issues requires more than technical fixes; it’s about rebuilding trust.
The Stock Rotation Project emerged as a solution to significant inventory challenges, allowing customers to return unsold items for credit, ultimately promoting larger orders without financial fears.
To ensure confidence in future orders, we made the return and credit process effortless, addressing both customer concerns and operational efficiency.
The ripple effects of poor stock management extend beyond logistics; they can create financial strain on customers and erode trust in supplier relationships.
#b2b-relationships #inventory-management #sap-commerce-cloud #customer-trust #operational-efficiency
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