""If people try to please me, it pisses me off. That is not the goal of an organization," Dimon said at the America Business Forum in Miami. "Even when people say they want to be loyal to me, that gets me a little upset, too, because I say, 'Don't be loyal to me. Be loyal to the principles for which we stand. Be loyal to the company, their clients.'""
""It's important, he said, to "weed out" those who aren't honest or forthcoming. And Dimon said he notices people aren't speaking up during one of his famously short, purposeful meetings. They might be shy or embarrassed, he said, and it takes "empathy" to seek out what they have to say. A leader's EQ, or emotional intelligence, is crucial for their management skills, Dimon said later in the interview.""
Employees should be loyal to company principles and clients rather than to any individual leader. Organizations must weed out people who are dishonest or not forthcoming. Meetings should encourage candid participation; shy or embarrassed participants may require empathy to surface their observations. Leaders need strong emotional intelligence to identify and draw out useful input. Informal "meetings after the meeting" undermine transparency and should be discouraged. Senior leaders should receive unfiltered, direct information without filtering or sugarcoating. Communications should use plain, clear language written by leadership and avoid corporate jargon or obfuscation.
Read at Business Insider
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