CEOs prioritize capability, performance, and business outcomes over traditional learning metrics. They express a desire for employees to perform at higher levels rather than simply seeking more courses or improved LMS experiences. L&D teams, however, often focus on outputs such as learner satisfaction and course completion rates. Effective communication between L&D and CEOs requires demonstrating a clear connection between learning investments and tangible business improvements, such as enhanced decision-making, leadership, and innovation capabilities.
Walk into any boardroom and ask a CEO what they want from their L&D function. They won't say 'more eLearning courses.' They want people performing at a higher level.
L&D often speaks in outputs like hours of training delivered and learner satisfaction scores, while CEOs think in terms of revenue growth, productivity gains, and customer retention.
CEOs want to see a clear, undeniable link between learning investment and business improvement, asking if people are making better decisions, leading better, or delivering faster.
CEOs understand that a more capable workforce is a more competitive one and want L&D to drive real change, not just focus on content curation.
#learning-and-development #ceo-priorities #business-outcomes #employee-performance #capability-building
Collection
[
|
...
]