The government said the long-planned changes would mean workers would be in line for about 200m that may otherwise have been retained by employers. Under the new rules 100% of tips, by cash or card, and any service charge levied on customers must be passed on to staff working in restaurants, cafes, hotels, hairdressers or taxi firms.
However, the Unite union said some waiting staff would remain out of pocket, including workers in Northern Ireland where legislation has yet to be introduced by the Stormont executive. Neil Moore, the union's lead regional officer for hospitality in Northern Ireland, said: Stormont's failure to implement fair tips legislation has left bosses free to dip their hand in the tips when it suits them.
Unite has campaigned for this legislation for over a decade, so we welcome its belated introduction as it will make a massive difference to millions of hospitality workers. However, there are still national employers out there who have already brought in policies that will see workers lose out on tips.
When you tip someone for good service, you expect them to keep all their tip. They did the work—they deserve the reward. This is just the first step of many in protecting workers and placing them at the heart of our economy.
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