"The most important characteristic was that team members felt safe to challenge each other, object, share ideas, admit mistakes, and take risks. This is psychological safety-the perception that you can be yourself, engage in creative conflict, and be vulnerable, all without fear of negative consequences. It also means freedom from ridicule, finger-pointing, or disrespect. Subsequent and ongoing research on teams confirms that psychological safety is the foundation for successful teams."
"On strong teams, the members have reputations for being dependable. People conscientiously complete the work they're responsible for in a reliable and timely manner. As a result, team members perceive fairness in the sense that all team members are pulling their weight. Understanding job expectations, the process for fulfilling these expectations, and the consequences of one's performance are important for team effectiveness."
"Is the key having the right set of members based on their skills or personalities? Is the primary driver of team effectiveness the environment in which teams operate? Is the secret having a dynamic leader? From 2012 to 2014, Google applied its massive resources to study its own organization to determine the characteristics of strong teams. The results revealed that who is on a team is not nearly as important as the team members' behaviors, attitudes, and ways of working together."
Five characteristics determine team effectiveness: psychological safety, dependability, structure and clarity, meaningful work, and leadership behaviors. Psychological safety permits members to challenge one another, object, share ideas, admit mistakes, and take risks without fear of ridicule or negative consequences. Dependability means members reliably complete assigned work on time, creating a sense of fairness. Structure and clarity require clear expectations, processes, and performance feedback. Meaningful work links individual contributions to purpose and value. Both leaders and individual team members can foster each pillar through behaviors, attitudes, and ways of working together.
Read at Psychology Today
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