Starbucks has reversed its policy allowing public access to restrooms, now requiring customers to make a purchase, emphasizing that its spaces are for partners and customers.
The decision comes as CEO Brian Niccol aims to revitalize Starbucks amid declining sales, after the company dealt with racial bias accusations four years prior.
This policy change, set to take effect on January 27, involves creating a more controlled environment, explicitly forbidding misuse and disruption of its spaces.
Critics argue that limiting restroom access could negatively impact vulnerable populations, including the disabled and pregnant women, who often rely on commercial facilities.
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