"Digital connectivity is at the heart of London's economy, but despite extensive availability the SMEs we spoke to for the research are still suffering because connections are too costly and complicated," said Kevin Murphy, CEO of G.Network.
"Working with Censuswide and Development Economics, researchers surveyed senior leaders and business owners at the capital's SMBs, with the results used in conjunction with ONS data to establish the overall economic impact on revenue."
"More than half of senior leaders and business owners said they'd considered moving office locations to get better access to faster and more reliable internet services, with four-in-ten stating they can't serve clients in the way they'd like due to connectivity problems."
"A quarter admitted that problems with slow or unreliable broadband have caused them to lose out on business. Similarly, almost half (47%) of business owners and senior leaders said employee productivity is often undermined by poor connectivity."
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