"Bureaucracy, complacency and arrogance will take down a company. Bureaucracy is like the petri dish of politics and everything else."
"The fix is to address the issue starting at the top by removing poor managers. In other words, get rid of the jerks, or those who prioritize following procedures over achieving results."
"They admire a problem. I say they're like good bureaucrats. They like the process, not the outcome. Whereas I like the outcome."
Jamie Dimon, CEO of JPMorgan Chase, warns that bureaucracy, complacency, and arrogance threaten companies. He identifies bureaucracy as a significant issue that can undermine organizations, regardless of size. Dimon advocates for eliminating ineffective managers who prioritize processes over results. He believes that internal dysfunctions are critical to a company's survival. To combat bureaucracy, he promotes transparency and information sharing among teams, suggesting that small teams and fewer meetings can enhance productivity and focus on outcomes rather than processes.
Read at Entrepreneur
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