Value creation involves focusing on four intangible capitals – human, customer, structural, and social – that significantly enhance a business's worth beyond mere revenue.
Our annual review turned insightful when an employee shifted the focus from standard performance metrics to a broader discussion on generating true business value.
The emphasis should not only be on immediate income but also on strategically positioning a business for future growth and successful exits.
A successful business thrives by fostering strong relationships, having documented processes, and maintaining a supportive culture that empowers both individuals and teams.
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