In an analysis by Smart Money People, UK credit unions achieved an impressive score of 4.91 out of 5 for overall customer satisfaction in the last year, showcasing their exceptional service and value for consumers.
An overwhelming 97% of credit union customers reported feeling fairly treated, a testament to the ethos of credit unions providing fair and ethical financial services, which resonates strongly comparing them to traditional banks.
The data revealed that loans to credit union members surged by 21% in 2023, marking the largest annual increase since 2013, indicating a robust growth in their services and customer trust.
Fair4All Finance's partnership with Smart Money People emphasizes the pride and commitment to showcasing how credit unions contribute positively to financial inclusion and support for communities in need.
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