My dad always told me, "Don't be an employee. Always act like an owner." When I joined DaVita, we had a turning point at the company...
I took on a team at a bank that needed to go from worst-performing to best-performing. It was an IT organization, and everything needed to change...
Ten years ago, KFC China... had a bottleneck. What we were offering was not good enough for our customers, and the same-store sales were in double-digit negative growth...
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