"These trends are expected to only grow in the coming years, as more companies across all industries integrate AI into their workflows. "Many platforms now include AI features at no extra cost, so making sure teams and employees are trained, aware of these features and actively using them will be essential," said Kara Ayers, senior vice president of global talent acquisition, total rewards, development and inclusion at Xplor Technologies."
"These trends are expected to only grow in the coming years, as more companies across all industries integrate AI into their workflows. Having different communication tools and virtual assistants gives employees the opportunity to ask questions and receive answers in real time, reducing workload. Some of these tools can even guide employees through enrollment, allowing HR staff to eliminate the number of Zoom calls they schedule during the enrollment period so they can focus on other tasks and priorities."
AI adoption is increasingly used to tailor benefit packages and to power virtual assistants that answer routine employee questions. AI features are often included at no extra cost, creating a need for training so teams and employees use them effectively. Communication tools and virtual assistants reduce workload, provide real-time answers, and can guide employees through enrollment, freeing HR for higher-priority tasks. Soft skills such as emotional intelligence and communication will grow in importance by 2026. Remote work is becoming a competitive, premium benefit, with remote job applications falling from 27% to 16% between early 2022 and late 2024.
Read at Employee Benefit News
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