""The whole process was just such a nightmare. They misrepresented what they were capable of delivering and when they were capable of delivering it.""
""1StopBedrooms is pleased to have come to an agreement with the New York Attorney General to settle this matter and avoid the expense and hassle of protracted litigation.""
""This settlement resolves consumer complaints which arose during the COVID pandemic when the furniture industry was decimated by supply shortages and interruption.""
Payless Furniture Inc., operating as 1StopBedrooms, has been ordered to pay $350,000 in restitution to nearly 300 customers after an investigation revealed numerous complaints. Customers reported long wait times for furniture, unexpected fees, and issues with damaged or incorrect items. The New York Attorney General's office filed a lawsuit following a review of thousands of complaints. The settlement requires changes to the company's advertising and business practices. Customers who purchased from 1StopBedrooms between January 2019 and January 2025 are encouraged to submit claims by August 10.
Read at News 12 - Long Island
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