#business-practices

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The feds opened an investigation into a side hustle company helping pump out AI-generated books, records reveal

FTC investigates Publishing.com for practices related to its sales of AI-generated book courses.
Publishing.com made nearly $50 million in 2022 and charges $1,995 per course.
#cybersecurity

How to encrypt any email - in Outlook, Gmail, and other popular services

Data privacy is essential for businesses; proper email encryption is crucial to prevent breaches.

Federal Trade Commission Launches Investigation Into Microsoft's Practices

FTC investigates Microsoft's business practices for potential antitrust violations related to bundling software and cybersecurity services.

How to encrypt any email - in Outlook, Gmail, and other popular services

Data privacy is essential for businesses; proper email encryption is crucial to prevent breaches.

Federal Trade Commission Launches Investigation Into Microsoft's Practices

FTC investigates Microsoft's business practices for potential antitrust violations related to bundling software and cybersecurity services.
morecybersecurity

Can Trump Stop the 'Baby Factories'?

Trump's influence is impacting discussions around birthright citizenship and related immigration practices.
#ftc

Citing Meta lawsuit, Khan says more aggressive FTC will not turn 'blind eye' to big tech data abuses

The FTC order against Meta exemplifies the need for stronger measures beyond fines to regulate big tech business practices.
FTC injunctions and consent decrees often result in a repeat of the problem, according to FTC Commission Chair Lina Khan.

The FTC puts an end to "click to subscribe, call to cancel"

The FTC has ruled that cancelling subscriptions must be as easy as signing up, improving consumer rights significantly.

FTC tackles subscription frustration, makes canceling easier for consumers

FTC introduces Click to Cancel rule to simplify subscription cancellations, requiring equal ease in signing up and cancelling.

Grubhub to pay $25M for 'deceptive' practices against customers, drivers | TechCrunch

Grubhub will pay $25 million to settle misleading practices regarding delivery costs and misrepresentations to drivers and restaurants.

Canceling a subscription is about to get a lot easier, thanks to new FTC rule

The FTC's new rule simplifies the cancellation of subscriptions, ensuring consumers can easily terminate services without facing complicated obstacles.

Citing Meta lawsuit, Khan says more aggressive FTC will not turn 'blind eye' to big tech data abuses

The FTC order against Meta exemplifies the need for stronger measures beyond fines to regulate big tech business practices.
FTC injunctions and consent decrees often result in a repeat of the problem, according to FTC Commission Chair Lina Khan.

The FTC puts an end to "click to subscribe, call to cancel"

The FTC has ruled that cancelling subscriptions must be as easy as signing up, improving consumer rights significantly.

FTC tackles subscription frustration, makes canceling easier for consumers

FTC introduces Click to Cancel rule to simplify subscription cancellations, requiring equal ease in signing up and cancelling.

Grubhub to pay $25M for 'deceptive' practices against customers, drivers | TechCrunch

Grubhub will pay $25 million to settle misleading practices regarding delivery costs and misrepresentations to drivers and restaurants.

Canceling a subscription is about to get a lot easier, thanks to new FTC rule

The FTC's new rule simplifies the cancellation of subscriptions, ensuring consumers can easily terminate services without facing complicated obstacles.
moreftc
#customer-satisfaction

The FTC's 'Click-to-Cancel' rule for subscriptions is long overdue

Transparent disclosures on free trial terms can lead to happier, more loyal customers.

Why Streamlining Operations Now Is the Key to Business Success in 2025 | Entrepreneur

Effective inventory management is crucial for maintaining operational efficiency during the busy holiday season.

The FTC's 'Click-to-Cancel' rule for subscriptions is long overdue

Transparent disclosures on free trial terms can lead to happier, more loyal customers.

Why Streamlining Operations Now Is the Key to Business Success in 2025 | Entrepreneur

Effective inventory management is crucial for maintaining operational efficiency during the busy holiday season.
morecustomer-satisfaction

12 Controversial Facts You'll Want To Know About Uber Eats - Tasting Table

Uber Eats is not immune to controversies, facing accusations ranging from humor gone wrong to serious misconduct.

Vodafone faces 120 million franchisee legal battle over alleged 'bad faith' business practices

Vodafone is being sued by franchisees for breaching good faith in business dealings and imposing harsh financial penalties.

Business Skills & Government Skills

Government should not be treated like a business, as the inherent differences limit the effectiveness of such an approach.

Elon Musk's Plan to Keep You on X Is Even Dumber Than You Think

Elon Musk's ownership of Twitter reflects a controversial shift towards right-wing ideologies and reckless business practices that harm the platform's value.
#customer-service

Hertz Continues To Be Hertz, Threatens Customer With Arrest For Using Too Many Of His 'Unlimited' Miles

Hertz struggles with operational issues post-lawsuit settlement, failing to improve its service despite promises.
Customer complaints about billing practices demonstrate a lack of accountability in Hertz's processes.

'Scammed on the worst day of my life': Pet owners say cremation service took their money, ghosted them

Pet owners share heartbreaking experiences of unreturned pet remains by a cremation company.

Hertz Continues To Be Hertz, Threatens Customer With Arrest For Using Too Many Of His 'Unlimited' Miles

Hertz struggles with operational issues post-lawsuit settlement, failing to improve its service despite promises.
Customer complaints about billing practices demonstrate a lack of accountability in Hertz's processes.

'Scammed on the worst day of my life': Pet owners say cremation service took their money, ghosted them

Pet owners share heartbreaking experiences of unreturned pet remains by a cremation company.
morecustomer-service

Open source fights back: 'We won't get patent-trolled again'

Patent trolling is a significant issue, targeting businesses via cease-and-desist letters over vague patent violations to extort licensing fees.

If you're not hungry, don't go': London restaurateur fights back against cheap diners

Hugh Corcoran believes restaurants should enforce dining etiquette to ensure financial sustainability and maintain an enjoyable atmosphere for all patrons.

"The theft of publisher content is a real challenge": Interview with Justine Roberts, Mumsnet - ExchangeWire.com

Mumsnet balances financial success with responsible practices by prioritizing user experience and community-driven content.

Exclusive | Celeb-fave NYC designer window-dresser claims rival swiped 'trade secrets'

A company claims its rival bribed an employee to steal trade secrets, endangering jobs and using unfair business practices.

The dark history behind the executive to-do list

The Ivy Lee method, though effective for productivity, has a controversial origin linked to its creator's connections with the Nazis.
#real-estate

Do the work: Gary Keller tells agents there's more than enough homes to sell in their markets

Gary Keller emphasizes the importance of doing the work to achieve goals amidst potential recession and industry changes.

Commission lawsuit plaintiff Sitzer launches flat fee real estate startup

The launch of Landian signifies a shift in real estate practices following significant legal battles over agent commissions.

Are agent commissions up or down? It depends on who you ask

Real estate commissions are decreasing as competition grows among agents,

eXp settles commission lawsuits for $34 million - HousingWire

eXp Realty settled commission lawsuits for $34 million without admitting liability or expecting significant operational impact.

Do the work: Gary Keller tells agents there's more than enough homes to sell in their markets

Gary Keller emphasizes the importance of doing the work to achieve goals amidst potential recession and industry changes.

Commission lawsuit plaintiff Sitzer launches flat fee real estate startup

The launch of Landian signifies a shift in real estate practices following significant legal battles over agent commissions.

Are agent commissions up or down? It depends on who you ask

Real estate commissions are decreasing as competition grows among agents,

eXp settles commission lawsuits for $34 million - HousingWire

eXp Realty settled commission lawsuits for $34 million without admitting liability or expecting significant operational impact.
morereal-estate

Who really owns your data? Protecting your business from agency lock-in | MarTech

Businesses must ensure they fully own and control their data, or risk losing access to it during agency transitions.
#transparency

Canceling subscriptions has to be as easy as signing up, FTC says in a new rule

The new 'click to cancel' rule enhances consumer rights by simplifying subscription cancellations.
Businesses must now make cancellation processes as straightforward as signing up.

The Subscription Trap

The rise of subscriptions creates convenience but can entrap users in ongoing payments without their full awareness.

Canceling subscriptions has to be as easy as signing up, FTC says in a new rule

The new 'click to cancel' rule enhances consumer rights by simplifying subscription cancellations.
Businesses must now make cancellation processes as straightforward as signing up.

The Subscription Trap

The rise of subscriptions creates convenience but can entrap users in ongoing payments without their full awareness.
moretransparency

Rethinking the press release

Press releases mainly serve as record-keeping tools rather than sources of news, often filled with diluted content.
#sustainability

3 Ways Data Can Drive Sustainable Decision-Making in Business | Entrepreneur

Data-driven decision-making enhances sustainability in business practices.
Utilizing data allows for better resource optimization, reducing waste and enhancing efficiency.

Which Companies Have Paid the Biggest Greenwashing Fines

Consumers demand authentic sustainability from brands, willing to pay more for eco-friendly products.
Greenwashing misleads consumers, undermines genuinely sustainable businesses, and harms the environment.

3 Ways Data Can Drive Sustainable Decision-Making in Business | Entrepreneur

Data-driven decision-making enhances sustainability in business practices.
Utilizing data allows for better resource optimization, reducing waste and enhancing efficiency.

Which Companies Have Paid the Biggest Greenwashing Fines

Consumers demand authentic sustainability from brands, willing to pay more for eco-friendly products.
Greenwashing misleads consumers, undermines genuinely sustainable businesses, and harms the environment.
moresustainability

Fraud trial begins for California businesswoman who got clemency from Donald Trump

The trial centers on Adriana Camberos, accused of running a fraud scheme post-release from prison, involving product diversion and legal ambiguities.

Are The Rolls At Texas Roadhouse Actually Getting Smaller? - Tasting Table

The shrinking size of Texas Roadhouse bread rolls may be due to human error in preparation rather than corporate greed.
#customer-experience

Parking Lot Companies May Be Violating Privacy Laws to Fine Drivers. It's Only the Beginning.

Parking issues deter moviegoers when management practices cause confusion and distrust.

Comedian Sebastian Maniscalco goes off after restaurant charges him COVID fee to 'wipe down the menus'

Some restaurants have implemented COVID-related fees to cover extra expenses incurred during the pandemic.
Customers may face credit card surcharges to cover processing costs, typically falling in the 1-3% range.

Parking Lot Companies May Be Violating Privacy Laws to Fine Drivers. It's Only the Beginning.

Parking issues deter moviegoers when management practices cause confusion and distrust.

Comedian Sebastian Maniscalco goes off after restaurant charges him COVID fee to 'wipe down the menus'

Some restaurants have implemented COVID-related fees to cover extra expenses incurred during the pandemic.
Customers may face credit card surcharges to cover processing costs, typically falling in the 1-3% range.
morecustomer-experience

Zero-hours contract crackdown: staff could be offered fixed hours after three months

Labour Government plans to require companies to transition zero-hours workers to regular contracts after 3 months for better employee rights.

Why digital resilience is critical to success with AI at scale | Computer Weekly

AI has sparked excitement and anxiety among leaders but faces challenges in practical implementation.
There's a growing gap between the promised benefits of AI and its actual impact on organizations.
#donald-trump

Why Do Trump's Lawyers Do This to Themselves?

Donald Trump's business model heavily relied on lawyers and litigation, fostering a culture of dependency and fear among his legal team.

Mark Cuban says he once supported Trump. Then he got to know him: 'He was unethical then, and he's still unethical.'

Mark Cuban once supported Donald Trump but later criticized him for unethical behavior in business and politics.

Why Do Trump's Lawyers Do This to Themselves?

Donald Trump's business model heavily relied on lawyers and litigation, fostering a culture of dependency and fear among his legal team.

Mark Cuban says he once supported Trump. Then he got to know him: 'He was unethical then, and he's still unethical.'

Mark Cuban once supported Donald Trump but later criticized him for unethical behavior in business and politics.
moredonald-trump

How today's fintech CEOs steer clear of pitfalls while growing their companies - Tearsheet

Avoid low pricing strategies that can undermine control and customer loyalty.
Focus on balancing pricing with the value proposition for sustainable growth.
#antitrust-lawsuit

Google may have to give up Chrome, Android and AI data because of antitrust case result

Google may have to drastically change its business practices due to antitrust rulings.

Should You Buy Alphabet Stock Following Its Antitrust Defeat? 3 Tech Watchers Weigh In. | The Motley Fool

Alphabet, parent company of Google, labeled a monopoly after antitrust lawsuit ruling.

Google may have to give up Chrome, Android and AI data because of antitrust case result

Google may have to drastically change its business practices due to antitrust rulings.

Should You Buy Alphabet Stock Following Its Antitrust Defeat? 3 Tech Watchers Weigh In. | The Motley Fool

Alphabet, parent company of Google, labeled a monopoly after antitrust lawsuit ruling.
moreantitrust-lawsuit

Major Glitch In Google Ads Exposes Competitor Data

A major Google Ads glitch exposed sensitive competitor information, impacting advertisers' access to critical performance data and raising concerns over data security and fair business practices.

AI-powered martech releases and news: April 18 | MarTech

Businesses deploy chatbots with potential to provide false answers. Chatbots are viewed as a work in progress, cautioning users.
AI continues to make advancements in martech, with tools like automated video tagging, conversational search, and cohort-based modeling for advertisers.

Why did Kaseya fire 150 employees in Miami? What the arena namesake and tech firm says

Kaseya fired at least 150 Miami-based employees in a performance-based move, but assures no impact on arena naming rights.
The vacant positions will be filled by new candidates as part of a regular review process, following the company's previous terminations.

Apple dismisses Microsoft monopoly comparisons | TechCrunch

Apple denies parallels with Microsoft citing lower market share dominance.
Lawsuits like these challenge Apple's market dominance and business practices.
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