While Costco is recognized for competitive pricing, it does not match prices with other retailers or between its own in-store and online prices. Members can, however, request a price adjustment for items that drop in price within 30 days of purchase. This policy applies to standard members and can be executed at any store or online. Refunds after adjustments are usually processed swiftly, although certain exclusions apply. Costco also provides a generous return policy, including for partially consumed food.
Costco does not offer price matching with other retailers and does not match prices between its in-store and online prices, to account for shipping fees.
However, customers can request a price adjustment if an item purchased at Costco drops in price within 30 days, either at a store or online.
The price adjustment policy is available for all members, except resellers, and Costco processes refunds within five to ten business days after approval.
Certain items, like gold bullion, are excluded from price adjustments, and Costco reserves the right to restrict or deny adjustments at their discretion.
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