'I rely on you': MBTA asks riders to speak up as assaults on bus drivers spike

"Being a bus operator, you try to do the best that you can. You try to deescalate the most, but you have to make the best out of it honestly," he said. "It can definitely be challenging. I want the public to treat me as I treat them."

The MBTA said riders can "discreetly and anonymously" report any attacks or suspicious activity on the MBTA See Say app.

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