Apple is currently involved in a $5 billion class action lawsuit in California, accusing the company of misleading eBook consumers. The suit alleges that Apple misrepresents the nature of eBook purchases, leading customers to believe they own the content forever, whereas they actually only obtain a revocable license. This deceptive practice could leave users without access to their purchased titles if Apple loses licensing rights. Customers have reportedly experienced issues where purchased books suddenly become unavailable without refunds, raising significant concerns about consumer rights and transparency.
The proposed class action complaint explains that Apple is required to pull a digital book or audiobook from the Apple Books app if and when it loses a license to that content.
This lawsuit accuses Apple of misleading customers into thinking that they are purchasing e-books in perpetuity, when they are in fact only buying revocable licenses.
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