Santa Cruz issued a voluntary recall on May 1 for its Heckler 9 electric mountain bike (eMTB) due to fire hazards posed by the bike’s lithium-ion battery. Although no injuries have occurred, there have been reports of three fires related to defective batteries. The recall affects batteries sold with Heckler 9 eMTBs manufactured before February 2023, and owners are urged to stop using their bikes immediately. Santa Cruz provides options for battery checking and removal through their support channels and listed dealers.
"In cooperation with product safety regulators, Santa Cruz Bicycles is conducting a voluntary Safety Recall of certain Heckler 9 ebikes because in some cases their lithium-ion batteries can pose a fire hazard."
"Owners of Santa Cruz Heckler 9 eMTBs should stop using their bikes and disconnect the batteries. Instructions on how to remove the battery can be found here."
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