"I can go back and take this to our team and actually implement this in real life. This is super cool." - Andrew Russo, Baca Systems, discussing the practical applications of AI.
"We're not trying to think about how do we replace humans, we're really trying to how do we deliver the world-class experience that matters to our customers and support and augment our teams?" - Andrew Russo on AI implementation.
"We have dedicated floors where community members who might be scared of AI can come and get trained at no cost," - Vala Afshar on the upcoming AI learning center.
The conference draws about 45,000 attendees focusing on the future of AI, showcasing innovations like an AI-powered radio station and a conversational service agent.
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