"When we look back at this event years from now, you're going to remember it as the year of AI agents," said HubSpot co-founder and CTO Dharmesh Shah.
"The only thing we're going to do at Salesforce is AgentForce... So long Customer 360 and Data Cloud, hope you enjoyed your time in the spotlight," said CEO Marc Benioff.
"A lot of people think AI Agents are just chatbots, in the same way they think of ChatGPT as just a blog post writing tool," quoted Chris Penn.
"AI Agent is just fancy, expensive language for a self-driving app... They are best suited for handling repetitive tasks with predictable outcomes," stated Chris Penn.
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