"We track token use, but we use it in the background. We definitely are not going to use a leaderboard. There's nothing inherently wrong with the types of reported leaderboards that Meta and other Big Tech companies are using to encourage employees to use as many tokens as possible."
"Anytime we have a metric or a measure like this that is part of an incentive system, we create that perverse incentive and people start to do things. Even if it's not malicious, they just inherently are following the incentive."
"Activity is not valuable to our business, and it's not valuable to the job market. Outcomes are better matching, faster matching. That's what we're going for."
Indeed monitors employee AI usage without implementing a leaderboard for token use. CIO Anthony Moisant emphasizes focusing on product delivery and customer response rather than token metrics. He believes that incentive systems can create perverse outcomes, leading employees to chase metrics rather than meaningful results. Moisant highlights the importance of outcomes like better and faster job matching over mere activity, cautioning against the pitfalls of measuring easily quantifiable data, which can detract from actual business value.
Read at www.businessinsider.com
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