The next AI winter could be caused by users' trust issues-and 'mindful friction' can keep it from happening
Briefly

AI should play the role of co-pilot alongside humans-not exist on autopilot...need next-level controls...designing AI products that take into account what AI is good at and bad at and what people are good at and bad at in their own decision-making judgments.
Goldman warns unethical AI applications could lead to trust issues or people-adoption problems causing the next AI winter...trust in AI requires 'mindful friction' to ensure AI tools do more good than harm.
Read at Fortune
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