The new blueprint for customer experience: Always on, always listening | MarTech
Briefly

from MarTech11 months ago
Generic staging through a predictable funnel no longer captivates audiences numbed by choice.
MarTechhttps://martech.org/the-new-blueprint-for-customer-experience-always-on-always-listening/
To earn loyalty amid endless options, brands must deliver value through relevance and anticipation in the moment.
MarTechhttps://martech.org/the-new-blueprint-for-customer-experience-always-on-always-listening/
Read at MarTech
#customer-engagement #customer-experience #relevance #loyalty
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