"I couldn't just walk up to someone's desk or wait a couple of hours for a response," she explained. This forced her to adopt a new way of working - documenting processes, creating knowledge banks, and setting clear expectations.
"Your communication should anticipate questions and provide context," she said. "The goal is to get useful answers the first time."
"Without context, AI can only give you generic outputs," Laura noted. "But if you provide it with detailed, company-specific information - within compliance boundaries - it can deliver tailored results."
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