Berlin-based Synthflow AI has successfully raised $20 million in funding, led by Accel, to advance its conversational AI voice agents. These agents can engage in natural-sounding conversations, allowing enterprises to easily create and deploy voice solutions without technical expertise. The technology aims to replace traditional automated call menus by integrating real-time contextual interactions through large language models. Founded in 2023, Synthflow serves over 1,000 clients across various sectors, providing capabilities such as customer support and appointment scheduling, with a focus on a seamless user experience.
"You can think of Synthflow as a voice AI platform on a no-code basis that allows businesses to very easily and quickly build and deploy voice AI agents."
"Synthflow's technology is built on large language models that can have 'real-time contextual conversations', aiming to replace traditional automated call menus."
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