Karau mentioned, "Denied claims lead to a lot of suffering in the world today," highlighting her motivation to create a tool that addresses healthcare claim issues and improve the appeal process.
Reflecting on her experiences, Karau noted, "I'm not going to put up with this anymore. It's time to fight back," showcasing her determination to tackle the dissatisfaction with the health insurance system.
Karau shared, "I was like, I've had enough. This needs to not just be like a curiosity," emphasizing her ambition to make the platform a practical solution for everyday users.
Karau said, "I’ve seen different healthcare systems and the trade-offs," illustrating her comprehensive understanding of healthcare challenges, which inspired her efforts in the US healthcare environment.
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