ServiceNow's generative AI solutions are taking advantage of the data on its own platform | TechCrunch
Briefly

Data is essential for generative AI success. SaaS vendors benefit from built-in data, like ServiceNow, leveraging its platform data for business models.
ServiceNow focuses on practical AI applications for workflow efficiency. CEO emphasizes the importance of AI being attached to an experience and workflow for actual impact.
ServiceNow incorporates AI across all workflows, emphasizing improving request handling speed and assisting agents in various departments.
ServiceNow's full-stack generative AI enables impactful enhancements in workflow creation, optimization, and integration, impacting multiple departments and areas effectively.
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