Salesforce announced that its Agentforce AI agent platform achieved FedRAMP High authorization, allowing federal agencies to securely process and store sensitive data. Unlike other AI agents, Agentforce integrates trust standards and security controls. This platform can perform automated tasks, improving federal service delivery by freeing personnel from mundane tasks. Nasi Jazayeri from Salesforce highlighted the potential of AI in enhancing agency responsiveness and user experience. Additionally, Salesforce's other products also received similar security approvals, and temporary price reductions for Slack services were announced to assist government efficiency.
"Unlike other AI agents or limited [large language models], Agentforce has built-in trust standards and a unified approach that meets FedRAMP High security controls."
"AI agents offer federal leaders the unique opportunity to finally make this a reality. And with digital labor working alongside dedicated government workers, the federal government can improve the level of experience, quality of service, and speed of responsiveness of their agencies exponentially."
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