Otter.ai is developing capabilities for AI agents to actively participate in meetings, addressing the issue of misinformation. The concept of AI participation in meetings was first suggested in 2013 by Forrester analyst J.P. Gownder, who noted that meetings often fail to leverage existing enterprise data. This underutilization results in less informed decision-making. Otter.ai's advancements represent a shift towards more interactive and informed meetings, potentially correcting errors and ensuring that data-driven insights inform discussions more effectively.
"Meetings often don't take advantage of the vast stores of enterprise data that we have: We make decisions without consulting our own data, insights, documents, and past conversations, which is suboptimal."
"However, Otter.ai is moving in the direction where an agent will soon be an active participant, Liang said. It can even correct misinformation."
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