OpenAI is testing a new feature called Operator which uses AI to automate online tasks like booking trips and shopping. This tool signifies a shift in AI capabilities from answering questions to executing complex workflows. Despite the excitement, OpenAI acknowledges the risks of web access, including potential mistakes in bookings. They emphasize new safeguards to confirm actions before execution. Insights from user interactions will guide future improvements. Operator reflects a broader trend in AI's evolution alongside competitors like Google and Anthropic, signaling heightened efficiency in various tasks.
AI is evolving from this tool that could answer your questions to one that is also able to take action in the world, carrying out complex, multi-step workflows.
We'll see a lot of impact on people's productivity-but also the quality of work that people are able to accomplish.
It will come back to me and ask for confirmations before taking steps that might be irreversible.
Operator may sometimes misbehave, but a lot of work has gone into ensuring that it asks before doing anything risky.
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