"As our CEO, Ashan Willy, shares: "We believe New Relic's recognition as a Leader in the IDC MarketScape for Asia/Pacific AIOps Software speaks volumes. To us, this report validates our focus on the APAC market and our vision for AIOps, echoing what we hear from customers - when their most critical business demands proactive incident prevention and reliability, they trust New Relic.""
"At New Relic, we're pioneering the future where our platform directly integrates into the fabric of your existing operations. We're bringing our AI-performance insights directly into the tools and workflows your teams already use. New Relic's AIOps solution is part of our intelligent observability platform helps shift from reactive firefighting to proactive incident management.With significant performance gains, IT Operations, platform engineering, DevOps and SRE teams can:"
"Slash mean time to detect (MTTD) and eliminate alert noise with New Relic AI (NRAI), automatically analyze and correlate related events and alerts into a single, consolidated issue. Powered by a unified telemetry model, New Relic Response Intelligence provides comprehensive context for every incident, enabling teams to focus on consolidated issues instead of chasing multiple alarms."
New Relic was recognized as a Leader in the IDC MarketScape: Asia/Pacific AIOps Software Platforms 2025. The recognition validates platform growth and a proactive AIOps strategy focused on the Asia Pacific region. The AIOps solution integrates AI-performance insights into existing tools and workflows, enabling a shift from reactive firefighting to proactive incident management. New Relic AIOps reduces alert noise, slashes mean time to detect (MTTD), and decreases mean time to resolve (MTTR). A unified telemetry model and New Relic Response Intelligence consolidate related events into single issues and provide comprehensive incident context for IT operations, platform engineering, DevOps, and SRE teams.
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