If Jeff McMillan does his job right, it will look very different in three years. 'Think about it. We don't have a head of PowerPoint at Morgan Stanley or Excel,' McMillan told Business Insider. 'These are just enabling technologies,' he added.
Since his promotion, McMillan has led the rollout of a few generative AI tools in the bank's wealth-management division, and has more use cases in the pipeline, he said. The bank's push into generative AI has been fueled by its early partnership with ChatGPT-maker, OpenAI.
McMillan encourages employees to pitch new AI solutions. His firmwide team acts as a filter and vets the ideas, which can come from practically anyone who's done the required training at the bank.
As part of his role, McMillan co-chairs an AI steering group formalized earlier this year, with Global Director of Research Katy Huberty. The steering committee, which has representatives from each department, vets all AI use cases pitched by employees.
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