We are testing an Xbox Support Virtual Agent, an internal prototype of an animated character that can query Xbox Support topics with voice or text.
The prototype makes it easier and quicker for players to get help with support topics using natural language, taking information from existing Xbox Support pages.
Microsoft is expected to integrate AI-powered features into the Xbox platform and developer tools for an enhanced gaming experience.
We're also invested in the next-generation roadmap. What we're really focused on there is delivering the largest technical leap you will have ever seen in a hardware generation, which makes it better for players and better for creators and the vis.
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