McDonald's is terminating its drive-thru AI test after numerous failures, removing the tech from over 100 restaurants, highlighting the inability of current AI to replace human workers.
McDonald's plans to explore voice ordering solutions and has a strategic partnership with Google to deploy generative AI tech for smoother operations, promising better food quality.
Burger chain Wendy's is partnering with Google for AI-enabled drive-thru tech, showing the trend of fast-food chains moving towards integrating more AI technology in their services.
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