Meta.ai, Meta's new AI-and-social app, launched amid serious privacy concerns, allowing users to share private messages in a public feed. Reports highlighted disturbing instances where individuals unknowingly posted sensitive information and interacted without knowing their content was visible to strangers. The app's design has been criticized for confusing user expectations, resulting in troubling public interactions. Although Meta has attempted to mitigate the issue by adjusting its sharing settings, many users still express alarm over the kind of content being shared, indicating ongoing privacy and safety concerns.
If a user's expectations about how a tool functions don't match reality, you’ve got yourself a huge user experience and security problem.
Meta seems to have recently adjusted its sharing flow - or at least somewhat cleaned up Meta.ai's Discovery page - but the public posts are still strange and frequently disturbing.
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