"Sam Altman predicts that entire job categories, especially in customer service, are ready for AI takeover. AI can handle tasks efficiently without human errors."
"Cuban expresses similar views, indicating vast changes in an AI-dominated workplace, highlighting the transformative impact on employment."
Sam Altman asserts that AI will dramatically change the workplace, predicting that entire job categories will be eliminated, particularly in customer service. He believes current AI capabilities can handle customer inquiries effectively, providing quick and error-free responses. This efficiency offers significant advantages in customer satisfaction. Altman also suggests that AI is excelling in complexity-heavy fields, claiming that the technology is already outperforming human doctors, indicating a future where AI may assume critical roles requiring deep knowledge and empathy.
Read at Fast Company
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