Only 11 percent of respondents can easily match the pace of change, including digital transformation, social media, and AI, highlighting significant challenges faced by users.
The organization also requested greater detail in the use cases presented by SAP to justify AI investment, emphasizing the need for clear added value in viable business cases.
Users are demanding greater transparency and clarity about where AI is used and what data it is based on - 92 percent of respondents emphasized this need.
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