According to Kyndryl's second State of Mainframe Modernization survey, big iron is becoming increasingly vital in a hybrid IT strategy, central to mission-critical workloads.
Kyndryl names 2024 as the "year of AI adoption on the mainframe," noting that 86% of surveyed organizations are deploying or planning generative AI tools.
Most respondents (80%) are still exploring AI possibilities, yet 41% plan to use GenAI for faster operational actions, reducing human error.
33% of respondents aim to enhance customer experience through personalization, while a third expect GenAI to discover business insights from mainframe data.
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