The article discusses the impact of AI on job security and highlights perspectives from a tech CEO. While some jobs, like those of plumbers and nurses, seem safe, the list includes roles such as lawyers and writers that seem equally secure but are increasingly at risk due to AI capabilities. Scott Russell, CEO of NICE, states that AI will enhance jobs rather than replace them, as in customer service where AI triages inquiries alongside human workers. Ultimately, most jobs will interact with AI technology in various capacities.
ChatGPT suggests that while many jobs will be impacted by AI, roles requiring human judgment and emotional intelligence are less likely to be completely displaced.
CEO Scott Russell emphasizes that rather than replacing jobs entirely, AI will blend with human roles, leading to a collaborative working environment between humans and machines.
Despite promising predictions about job safety, many roles traditionally deemed secure, such as lawyers and writers, are increasingly being tackled by advancing AI capabilities.
Russell notes at NICE, AI assists customer service teams by triaging inquiries, demonstrating a practical example of AI enhancing rather than fully replacing human jobs.
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