"I'm the founder of a $4 billion software unicorn, and I've spent years helping teams unify their data. I know firsthand that even seemingly minor restrictions can disrupt productivity-and completely undermine AI's potential. Pay close attention to what Salesforce did with Slack. What looks like a routine policy update is actually the opening shot in a battle that will decide whether AI can truly revolutionize business. The data wars are coming fast."
"The promise of AI can only be realized with a complete, unified view of all context. For businesses, that means having 100% access to chats, meetings, projects, and files to boost productivity. Most people haven't seen that value yet because they haven't been able to bring all the pieces together. Emerging data restrictions will set them back even further. The new Slack limits cut off the real-time communication context that helps teams make better decisions and get more done."
Salesforce imposed new limits on enterprise Slack data that restrict access to real-time communication context. These limits fragment organizational data and impede the unified view required for effective AI. AI effectiveness depends on comprehensive access to chats, meetings, projects, and files to provide context-aware assistance. Many enterprises already struggle with AI value due to data fragmentation, contributing to high project failure rates. Vendor-imposed data silos will accelerate those failures and reduce the return on companies' AI investments as AI agents begin to manage complex business tasks.
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