AI helps us see beyond the words. It detects the essence behind customer feedback, allowing businesses to respond not only to the text but to the feelings underneath. This means companies can address concerns more effectively and anticipate future needs, leading to happier customers all around.
The app's goal is to create a tool that monitors, analyzes, and predicts potential threats to a company's reputation. By March 2023, the application was officially launched across various app stores, a significant milestone.
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