Google Ads has been rolling out its conversational ad experience, which includes an AI chat feature. However, advertisers have reported bugs, including instances of the chat bot responding with no text at all. This raises concerns about the reliability of new features in Google Ads and the importance of addressing such glitches promptly to enhance user experience.
Ginny Marvin, Google’s Ads Liaison, acknowledged the bug in a LinkedIn post, stating, 'Thanks for bringing this to our attention. We have identified the issue and are taking steps to address it.' This response reflects Google’s commitment to resolving customer issues in a timely manner and maintaining the functionality of their ads platform.
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