This paper finds that more workers report potential benefits from new technologies like robots and AI for their safety and comfort at work, their pay, and their autonomy on the job than report potential costs.
Workers with jobs that ask them to solve complex problems, workers that feel valued by their employers, and workers who are motivated to move up in their careers are all more likely to see new technologies as beneficial.
Americans ranked lowest in terms of trusting AI, only 28% say they found it helpful to their everyday lives. More than 60% believe employers should upskill employees.
Our goal in this study was to understand how workers think about technological change-and what factors might make workers more or less open to using technology to make their jobs better.
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