There was a 245% increase in deepfakes globally from 2023 to 2024, with 10% of companies facing deepfake-aided fraud, as highlighted by Sumsub and Business.com.
Pindrop is combating deepfakes with AI tools and securing financial investments to develop products that identify synthetic voices with over 20 million utterances datasets.
Deepfake detection models can be biased towards recognizing Western voices, showing challenges in accurately differentiating between legitimate and synthetic voices.
The necessity for enhanced AI detection technologies in call centers is emphasized by Pindrop, showcasing the growing need to stay ahead of fraudsters using deepfakes.
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