Council Post: Using AI Customer Support Agents To Create Jobs And Expand Industry
Briefly

The article discusses the evolving relationship between technology and the workforce, emphasizing that historical reactions to technological changes often reflect a fear of job loss. Rather than viewing AI as a threat, the author argues it should be seen as an opportunity to empower workers. The agricultural revolution is cited as a past example where job types evolved rather than disappeared. The transition from manual labor to jobs in technology illustrates how technological advancements create new industries, emphasizing the need to adapt to and embrace change rather than resist it.
Read at Forbes
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