"Most haven't even defined what they want their AI agents to do. The networking hardware manufacturer found in its 2025 AI Readiness Index that most companies are planning to deploy additional AI agents in the next few years, and 86 percent expect it to improve employee productivity within three years, but those expectations don't necessarily match the reality of what it takes for such an initiative to succeed."
"According to Cisco, part of that reality is the need to invest in new hardware, particularly networking gear. Per the company, 54 percent of respondents said their infrastructure can't scale for rising workloads driven by AI adoption, and just 15 percent said that their networks were "flexible or adaptable" in a way that would facilitate the new AI era of business."
"Take agentic AI, for example. 83 percent of those surveyed said that their companies intend to develop or deploy AI agents, and 40 percent expect AI agents to be working alongside humans within a year. Putting aside the fact that AI agents are still getting stuff wrong most of the time, very few businesses seem prepared to bring agentic AI into the enterprise fold."
Most companies intend to expand AI agent deployments and expect productivity improvements within three years, yet readiness gaps persist across infrastructure and organizational capabilities. Many organizations lack scalable networking hardware, with 54 percent reporting capacity shortfalls and only 15 percent calling their networks flexible or adaptable. Readiness also depends on strategy, data, governance, human talent, and culture. Although 83 percent plan to develop or deploy AI agents and 40 percent expect agents to work alongside humans within a year, only about 31–32 percent feel prepared to secure agentic systems or to identify human tasks suitable for agent supplementation or replacement. Underinvestment and shortcuts risk creating bottlenecks.
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