ChatGPT is the new WebMD
Briefly

ChatGPT is the new WebMD
"A few times a week, Jonathan Freidin, a medical malpractice attorney in Miami, says he'll notice that people will fill out his firm's client contact sheet with text littered with emojis and headings. That's a telltale sign that they copied and pasted from ChatGPT. Other clients will say they've "done a lot of research" on their potential case using AI."
"A 2025 Zocdoc survey found that one in three Americans use generative AI tools to get health advice each week, and one in ten use it daily. Zocdoc CEO Oliver Kharraz predicted in the report that "AI will become the go-to tool for pre-care needs like symptom checking, triage, and navigation, as well as for routine tasks like refills and screenings.""
People are increasingly using generative AI chatbots to research legal and medical problems, often pasting outputs into contact forms or telling professionals they have "done a lot of research." Many consumers interpret AI responses as evidence of malpractice or diagnostic failure, but those conclusions do not always establish viable legal or clinical cases. Surveys show broad willingness to rely on AI: 57% of consumers would use AI for legal questions, one in three Americans use AI for health advice weekly, and one in ten use it daily. Industry leaders predict AI will handle pre-care tasks but warn it cannot replace human judgment and complex decision-making.
Read at Business Insider
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